Support

We usually reply within 2 business days.

This is the official support page of TECHPEDE (PRIVATE) LIMITED, operator of the Techpede brand. Need help with any of our apps and games — such as S3cure VPN, Reelina, StickMe AI, Jewel Heroes, Miracle Ball, or others? Check the common questions below, and if you're still stuck, email us — we're happy to help.

Contact

Email: bazid686@gmail.com
Please include the app name, your device model, and iOS version so we can help faster.

Frequently asked questions

My purchase didn't arrive

Open the app and tap Restore purchases where available (Shop, paywall, or Settings). Make sure you're signed in with the same Apple ID used for the original purchase. If the problem persists, contact us with your App Store receipt.

How do I remove ads?

Where offered, a Remove Ads or Premium purchase may disable or reduce ads according to that product’s terms. Optional rewarded ads (for example, “Continue by watching an ad”) may remain available because they grant in-app benefits.

S3cure VPN won’t connect

Allow the VPN configuration when iOS prompts you. Check Settings → VPN, try another server, switch between Wi‑Fi and cellular, then reconnect in the app.

My progress disappeared

Game progress is stored locally on your device. Deleting the app removes progress, and progress does not transfer automatically between devices. Game Center scores and achievements remain attached to your Apple account.

Leaderboards or achievements aren't showing

Make sure Game Center is enabled: Settings → Games (or Game Center) → sign in. Then reopen the app and tap Leaderboard or Achievements on the home screen.

How do I manage ad tracking?

iOS: Settings → Privacy & Security → Tracking. You can also decline personalized ads in the consent form where shown. See our Privacy Policy for details.

I found a bug or have a suggestion

We'd love to hear it! Email us with a description and, if possible, a screenshot or screen recording.